General
ā + KOpen the command palette to search and run any action
Navigation
G then INavigate to inboxG then SNavigate to settingsG then RNavigate to reportingG then PNavigate to requestsG then CNavigate to changelogG then TNavigate to tagsG then QNavigate to customers/Navigate to searchESCGo back to last page
Inbox
Shift + NStart a new threadFAdd filterā + ASelect all threads when at least one thread is selectedXwhile hovering on a thread to select itShift + ArrowsSelect thread above or belowTabMove forward between your inbox tabsShift + TabMove backward between your inbox tabsEMark selected threads done, or move them back to the inboxHSnooze the selected threads, or unsnooze them when viewing the Snoozed viewā + ā«Delete selected threads
Thread
AAssign threadIAssign a thread to yourselfTLink tagPSet importanceCLink Linear issue or projectRorEnterReply to a threadJ/KNext/Previous threadNAdd comment to a threadEMark the thread done, or move it back to the inboxHSnooze a threadā„ + SOpen a Slack thread in SlackYOpen the AI Assistant, orā + Jto toggle itā + Shift + USelect contactā + Shift + MSelect company
In Reply editor
ā + EnterSend message;Insert a macro/to add formatting@to reference a Doc article
Emoji
Type : followed by two or more letters to open a searchable emoji picker, for example :roc for š. Use the arrow keys to move through the results and Enter or Tab to insert the highlighted emoji, or Esc to dismiss the picker.
If you know the shortcode, type it in full, like :tada: or :+1:, and it turns into the emoji at the closing colon.
This works in reply, comment, and issue description editors, in macros, and in the Changelog and Docs editors.
In Changelog and Docs editor
Ctrl + Shift + 1Insert Heading 1Ctrl + Shift + 2Insert Heading 2Ctrl + Shift + 3Insert Heading 3ā + Shift + 7Insert numbered listā + Shift + 8Insert bulleted listā + Shift + 9Insert checklistā + Shift + .Insert blockquoteā + Shift + /Insert code blockā„ + Shift + /Insert divider
Changelog entries and Doc articles
These work on an open changelog entry or help center article.
ā + Shift + ,Copy URL, a persistent link (/docs/<id>or/changelog/<id>) that resolves to the current title or slug even after you rename itā + ā«Delete
