You can translate your Help Center, Customer Requests Portal, and Widget into 47 languages. Your Portal and Widget are auto-translated, and you can add a version per language across Docs, Changelog, Projects, and Issues. Multi-language is available on the Scale Plan.

Select from 47 languages

Go to Settings → Portal → Languages and set your Default Language, which is shown to visitors by default. Click Add Language to choose from the languages you want to enable for your workspace. When a visitor opens your portal or widget, Productlane detects their browser language. If it’s enabled, they’ll see that translation. Otherwise, they’ll see your default language.

Once languages are enabled, you can translate your changelog entries by switching languages with the selector while editing to create localized release notes, add translated versions of help center articles by changing the editor language for each enabled language, and customize your AI chat welcome message and example questions per language in Settings → AI Chat.

FAQ

What happens if I don't translate an article?
Visitors will see the content in your default language if no translation exists for their preferred language.

Can I remove a language after enabling it?
Yes, you can remove languages from your workspace. But be careful, because the translations will be deleted.

Does the AI chat respond in the user's language?
Yes, the AI chat will respond in the same language the user is writing in, and you can customize the welcome message for each language.