Free: 0.
Starter: 25/month.
Pro: 50/month.
Scale, Business, Enterprise: 100/month.
A resolution is a conversation the AI agent answers on its own. Follow-ups within that same conversation count once, and a conversation handed off to your team counts as zero.
The most common cause is the workspace running through its included monthly resolutions. Once that happens:
With pay-per-use off, the agent stops resolving new conversations and hands them to your team instead, until the plan resets next month.
With pay-per-use on, the agent keeps resolving conversations, billing $0.79 for each resolution beyond the included allowance (or until it hits a monthly resolution limit you set, see below).
To check whether this is what happened and fix it:
Go to Settings > AI > Usage and credits.
Compare your usage against the included allowance for your plan.
If usage has hit the limit, turn on pay-per-use so the agent keeps resolving conversations past it.
With pay-per-use enabled, resolutions beyond the ones included in your plan bill at $0.79 each.
Set a monthly resolution limit to cap that spend for the month. Leave the limit blank for no limit, so every resolution beyond the included allowance keeps billing automatically. While pay-per-use is off, the agent pauses at the included limit until the next reset.
Your current usage and the limit you set show together in your AI settings, so the cap stays visible instead of hiding behind a separate page.
The monthly AI budget is shared across every paid AI feature, not just resolutions. Automatic changelog generation (Release Intelligence) draws from the same budget.
Once a workspace uses up its monthly AI budget for the month:
Clicking Generate Changelog shows a message that the budget is used up, with a link straight to this AI usage page.
A changelog that was already generating in the background stops, leaves the entry unchanged, and shows a "Changelog generation failed" notice with a Try again action.
Raise the spending limit on this page to let AI generation continue.