<h2>Slack notifications</h2><p>We recommend everyone who uses Slack, to use Slack for personal notifications. That way, you can react to new feedback or support requests faster and on mobile.<a href="https://productlane.com/docs/guide/notifications#email-notifications" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);"><strong>​</strong></a></p><h2>Email notifications</h2><p>For email, you can get additional reminders to clear your inbox, publish new projects on your roadmap or get a daily summary of new upvotes.</p><h2>Automated Notifications for the Portal</h2><p>If customers request or upvote a feature on your feedback portal, they won't get any automated notification as soon as it's in progress or completed. But their feedback will move to a "Close loop" status in Productlane, so you can let every customer know personally if something gets fixed and they won't get spammed. We track on our portal to automate this more, so please leave an upvote <a href="https://productlane.com/roadmap?id=e5cf4018-044e-4786-a407-12a066dff953" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);">here</a> if this would save you a lot of time.</p>

Administration

Notifications

Quickstart

Import

Shortcuts

Get started

Widget

Theme

Custom domain

Signatures

Custom data

Setup

Live Chat

Shared Email

Email Forwarding

Slack Connect Inbox

Channels

Support Docs

Docs

AI Agent

Reporting

Customer Support Portal

Embed the Portal

Support Portal

Publish your roadmap

Roadmap

Embed your Changelog

Release Intelligence

RSS Feed

Import Changelogs

Changelog

Linear

Zapier

Productboard importer

Hubspot

Youtube

Loom

Google Analytics

Integrations

Roles & Permissions

Snippets

Multi Language

Customers

Pricing

Productlane