Productlane's startup program gives eligible early-stage companies access to the full Productlane platform at a deep discount. You get everything a Linear-native team needs to support customers and collect feedback (Productlane Agent, Help Center, support inbox, feedback portal, roadmaps, and changelog), all natively integrated with Linear.
The program includes incremental discounts over your first 3 years, so pricing scales with your growth instead of hitting you with full price on day one. It's designed to help you build a product your users love, without the support stack eating your runway.
Being accessible to startups has been a core principle since day one. After the discount ends, you'll find Productlane remains more affordable than the alternatives.
You'll be on the Scale plan with a deep discount for your first 3 years. Here's what's included:
The complete Productlane platform: Support Inbox, Productlane Agent, Help Center, feedback portal, roadmaps, and changelog
Native Linear integration with two-way sync
All Scale features: Customer Support Portal, multi-language, private portal, SSO (JWT), snippets, SLA policies, custom views, reporting
6 full seats (Admin or Member)
Unlimited viewer seats, free and not billed
200 free Productlane Agent resolutions per month (year 1)
Unlimited conversations, feedback, articles, and users
To grow your startup with Productlane's Early Stage program, apply here.
In your first year, you'll get the Scale plan at $65/month, an 89% discount off the standard list price of $594.
Year 1 | Year 2 | Year 3 | |
|---|---|---|---|
Full seats | 6 | 6 | 6 |
Price per seat | $99 | $99 | $99 |
Total monthly list price | $594 | $594 | $594 |
Discount | 89% | 24% | 0% |
Total monthly price after discount | $65 | $451 | $594 |
You also get 200 free Productlane Agent resolutions per month in year 1. Additional resolutions are charged at $0.79 each (the standard Scale rate).
You can't add or remove full seats while on the Early Stage program: all 6 are fixed as part of the plan. Viewer seats stay free and unlimited, so you can add as many viewers as you need without affecting your bill. If you find Year 1 costs too high, you can switch to our Starter plan at $29/seat/month instead.
To apply for the discount, you need to meet all of the following:
Raised less than $10M in funding
Fewer than 15 employees
Haven't been on a paid Productlane plan before
Maximum of 6 full seats (viewer seats don't count toward this limit)
To grow your startup with Productlane's Early Stage program, apply here.
The approval process typically takes 1 to 2 business days. If approved, you'll be notified via email. Provide accurate information so our team can review your application quickly.
Once approved, you have 30 days to start your subscription. If you don't activate within 30 days, the application expires, and you'll need to reapply.
Don't qualify? Check out our Starter and Pro plans.
Switching from Early Stage to another plan (such as Pro) can affect pricing and seat counts. Per-seat costs apply outside the program. Pro is billed at $59 per seat, Scale at $99 per seat.
Contact support to remove your Early Stage plan. Your billing page won't show new plan options until removal is confirmed.
Explore new plans from your workspace's Subscription tab.
Review pricing and billing. Changes take effect in your next billing cycle.
Remove inactive teammates to reduce seat charges after transitioning
Downgrade carefully, since the Early Stage program is an annual contract billed monthly. Downgrades take effect after your current billing period.
What happens if I'm not accepted to the program?
You can still start with our Starter plan at $29/seat/month. If your situation changes (smaller team, earlier stage, less funding), you're welcome to reapply.
What happens in year 2?
Your discount decreases from 89% to 24%, bringing your monthly cost to $451. You keep the same 6 full seats, and viewer seats stay free and unlimited. AI Agent resolutions move to standard usage-based pricing at $0.79 each.
What happens in year 3?
In year 3, you move to standard Scale plan pricing at $594/month for your 6 seats. After year 3, you remain on the Scale plan at standard list pricing.
What happens at the end of the program?
You move to the standard Scale plan, billed per seat at the current list price. You can also downgrade to Pro or Starter if those fit your needs better.
I've started a trial with Productlane. Can I still join the program?
Yes, as long as you apply within 90 days of signup and haven't been on a paid plan before.
Does my AI Agent credit allowance drop while I'm trialing on the Startup program?
No. A regular trial is capped at the free-tier AI credit allowance, but Startup program workspaces are vetted before approval, so they keep their full plan credits (200 AI Agent resolutions per month in year 1) for the whole trial period.
Can existing Productlane customers apply for the Early Stage program?
The program is for companies that haven't been on a paid Productlane plan before. If you signed up recently and are within 90 days, you can apply.
Can I join the Early Stage program a second time?
No, each company can participate in the Early Stage program once.
Is the Early Stage program a monthly subscription or an annual contract?
The Early Stage program is an annual contract billed monthly. You commit for 12 months, with charges hitting monthly. Downgrades take effect after the current billing period.
Can we change the subscription at any time?
You can cancel at the end of your annual term. Mid-term plan changes are limited because seats and pricing are fixed as part of the program.
