Set up your customer support and feedback system.
Unified widget for support, feedback, docs and changelog.
Get started quickly by importing past conversations from Zendesk or other tools.
Import conversations from Zendesk, Productboard, or CSV.
Make your portal fit your brand.
Connect your own domain to your portal.
Authenticate portal users yourself with JWTs.
Get instant answers from your docs, Linear projects, and changelog.
Get analytics and insights about your customer support and AI Agent performance.
Add Live Chat to your widget.
Move Slack connect conversations into Productlane.
Connect your email to be able to answer customers.
Automatically forward incoming emails to Productlane.
Add a signature to your emails.
Answer users faster with reusable snippets.
Connect your database or other 3rd party libraries with Productlane.
Automatically generate a Changelog from your recent improvements.
Add an RSS feed to your Changelog.
You can import Changelogs from other platforms via CSV.
Sync projects and issues in real time. Start using all the power of Linear’s workflow with customer-facing visibility and feedback.
Learn how to authenticate with the API.
Track your Help Center, Roadmap and Changelog views.
Learn about the pricing of Productlane
More questions about all things Productlane.