One widget for live chat, your docs, plus your changelog.
Style your docs, portal, and changelog to fit your brand.
Point a domain you own at your public Productlane portal.
Authenticate your portal users yourself with signed JWTs.
Sign your emails so a customer knows who replied to them.
Show your own company and contact data right in a thread.
Instant answers out of your docs, roadmap, and changelog.
An assistant that researches a thread and drafts your reply.
Track your support volume and how well the Agent does it.
Let the Agent file a Linear issue from a customer report.
Open a thread to a reply that the AI has already drafted.
A proactive follow-up draft for whoever originally asked.
Free monthly resolutions per plan and what counts as one.
Classify, prioritize, then route every thread on arrival.
Triage a thread as it lands, using your own instructions.
Save any combination of your inbox filters as a shortcut.
Set response time targets and track your threads on them.
Route a thread to its Linear owner as soon as it arrives.
Hide a thread from your inbox until a time that you pick.
Private notes on any thread, plus mentions for teammates.
Mark how much a thread matters and sort your inbox on it.
Two-way sync of issues, projects, customers, and roadmap.
Read and write your whole workspace over the v2 REST API.
Connect Productlane to Claude, Cursor, or any MCP client.
Assign Linear issues to an agent running in Cursor Cloud.
A daily support note on each matching person and company.
Track views of your docs, roadmap, and changelog by page.
Write an agent article for every screen in your codebase.
Signed events pushed to you, then retried with a backoff.
