<h2>To make the portal available for your customers, you can either:</h2><ul><li>Use our widget, it will show the count of support requests</li><li>Add a link to your application. To authenticate customers, you can use <a href="https://productlane.com/settings/sso" target="_blank" rel="noreferrer" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);">SSO</a>.</li><li>Add a link to your email signature. Set up your signature in Productlane <a href="https://productlane.com/settings/signature" target="_blank" rel="noreferrer" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);">here</a>.</li></ul><img src="https://uploads.productlane.com/0164e477e4398ac327035c1b0b988b16.png">To display it in the widget, you need to turn on this switch on the widget settings:<img src="https://uploads.productlane.com/b781dbea47d794e32ae52f744f0a52bf.png"><a href="https://productlane.com/docs/guide/changelog" target="_blank" rel="noopener noreferrer nofollow" class="cursor-pointer box-border font-semibold border-b hover:border-b-[2px] transition-all duration-75 " style="text-decoration: none; color: inherit; border-color: var(--portal-accent-color);"> </a>That’s it, you‘re fully set up! Enjoy bringing the relationships with your customers to the next level.

Support Portal

You have different options to make the portal available for customers.

Embed the Portal

Quickstart

Widget

Shortcuts

Import

Get started

Theme

Custom domain

Portal

Support Docs

Docs

AI Agent

Live Chat

Live chat

Slack connect inbox

Slack

Email

Email Forwarding

Signatures

Snippets

Custom data

Shared email

Publish your roadmap

Roadmap

Embed your Changelog

Release Intelligence

RSS Feed

Import Changelogs

Changelog

Customer Support Portal

Linear

Zapier

Chrome extension

Productboard importer

Raycast

Hubspot

Integrations

Roles & Permissions

Notifications

Customers

Pricing

Administration

Productlane