Embed the Portal

You have different options to make the portal available for customers.

To make the portal available for your customers, you can either:

Use our widget, it will show the count of support requests
Add a link to your application. To authenticate customers, you can use SSO.
Add a link to your email signature. Set up your signature in Productlane here.

To display it in the widget, you need to turn on this switch on the widget settings:

That’s it, you‘re fully set up! Enjoy bringing the relationships with your customers to the next level.

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Docs / Support Portal

You have different options to make the portal available for customers.

Use our widget, it will show the count of support requests
Add a link to your application. To authenticate customers, you can use SSO.
Add a link to your email signature. Set up your signature in Productlane here.

To display it in the widget, you need to turn on this switch on the widget settings:

That’s it, you‘re fully set up! Enjoy bringing the relationships with your customers to the next level.

Was this helpful?

⌘J