Manage your subscription, payment method, and invoices from Settings → Plans. Billing runs on Stripe, so invoices and card details open in Stripe's secure billing portal.
On a paid plan, open Settings → Plans and click Invoices. This opens your Stripe billing portal in a new tab, where you can view and download every invoice. The button appears once your workspace is on a paid plan.
In Settings → Plans, click Payment methods to open the Stripe billing portal and add or change the card on file.
Toggle between Yearly and Monthly at the top of the plans list. Yearly is the default and lists a per-user monthly rate billed once a year.
Upgrade: click Upgrade plan (or Start 7-day trial when a trial is available) and complete checkout.
Downgrade: click Downgrade plan on the lower tier.
Plans are billed per user. The plans page shows your current seat count under Users and the per-user price.
Click Cancel subscription to cancel. Your plan stays active until the end of the current billing period, so you keep access until then. To undo a cancellation before the period ends, click Resume subscription.
Where are my invoices? The Invoices button on the plans page; they live in the Stripe portal, not in Productlane directly.
I was charged the wrong amount or want a refund. Email [email protected] with your workspace name and the invoice, and the team will sort it out.
Does cancelling delete my data? No. Cancelling stops billing at the period end and keeps your data. To delete your account and data, see Security, privacy, and compliance.
