Today, we're doubling down on our Linear integration and our commitment to deliver purpose-built and perfectly integrated software, instead of endless customization that slows you down.

Linear's latest launch of customer requests allows you to display customers and their feedback from Productlane directly in Linear, making the feedback way more impactful and visible for your product team.

Show requests in Linear and mark highlights important

You can now mark individual highlights in Productlane as important, which will be reflected inside Linear. This is really powerful, as customers often send you messages with multiple feature requests or bugs, that have different importance.

Linear now supports different customer properties like stage, tier, or revenue. We natively integrate these, meaning you can now edit and create these from within your thread and company view.

Now, you can get more high-quality customer feedback on your portal. After upvoting a feature, users will be asked if this feature should be marked as important. To do so, they need to write some context around the request, which will be visible as an important request in Linear.

With the combination of Linear and Productlane, your user's feedback will have significantly more impact on your actual roadmap, compared to using any separate tool for your feature requrests. You can even move your entire customer support to Productlane.

, which transfers everything smoothly with one click. Or use our 

 to bring all feedback from your legacy tools to Productlane, link it to Linear issues, and start really influencing your roadmap with this feedback.

Productlane changelog

Linear customer requests integration