We have been shipping so many new things this month. A whole new API, a CSV upload, Emailing within Productlane, and, first and foremost, our Hubspot integration.

It's one of our most requested integrations and works similarly to Intercom. Sync all your users and companies from Hubspot, send new feedback, and view the delivery status of that feedback all within Hubspot.

We don't believe in locking in our customers. We want you to do everything you can dream of with your data, so we're enabling all important endpoints in our API.

We rewrote our entire API and documentation to make it future-proof and scalable, you find the new documentation here: 

So far, you could only send us new feedback via email, and we uploaded it for you. The amount became difficult for us to handle, so we built it directly into the tool. You can upload new notes with the name and email of the user it's from. We then automatically generate the right company from the email or assign the user to it.

We also added a huge new feature that enables you to close feedback loops with customers even faster. When the reply button on the top right of the note only opened a mailto: window in the past, it now opens a form on the note to send emails to your users even quicker.

The email form is automatically open for completed notes, making it even easier to close feedback loops. We're thinking about more ways to automate the feedback closing in a personal way. Let us know your ideas!

Our website also got a little refresh, showcasing all the new features we built in the last months on the 

 where we will share new learnings here and then.

We built Productlane to help companies build simpler software by making the right feature bets. Read more about how we think and what we believe in our 

Productlane changelog

Hubspot integration