If you use Linears Intercom integration to track feature requests in your issue backlog, we have something very special for you this week:

Productlane imports all Intercom conversations (same for Slack, Zendesk and Front) that are linked to a Linear issue and displays those with new helpful data:

You now see the user, company, and their segments next to each feature request – all synced with Intercom. This means, next to every feature request, you see the amount of paying users, how many sessions they had, if they had been active in the last 30 days, which company size they're in, and much more. This enables you to identify:

We also made significant improvements to our segment filter. You can permanently hide all segments that are unimportant to you, and when you filter for a segment, the importance score and trend are recalculated, and all other segments are hidden. Also, the segments are now visible and filterable on the company and people list.

Productlane changelog

Synced Intercom segments and contacts