Productlane is built for teams. From the beginning, our vision was to align every person in the company around the user. Taking interview notes, processing feature requests, discussing new feedback – this is now all possible together, with collaborative editing and comments.

You see the cursor and a little profile icon of your teammates, and can discuss new feedback in the comment section on the right. Mention team members by pressing "@" and they will be notified immediately.

To celebrate collaboration and follow our vision, we decided to make Productlane free for up to 5 users with unlimited usage – including our Slack and Intercom integration.

We also added a very simple way to bring even more feedback to Productlane. From NPS or Churn Surveys to App Store Reviews and Helpdesk tools, you can now consolidate them all through Zapier.

Something really exciting is waiting for Productlane power users - if you have lots of feedback or interview notes attached to an issue, project or opportunity, you can now summarize it with our new AI summary feature on the top right of the page. We're releasing this as a first beta, and more AI functionality is in the making - including auto-suggesting links for new feedback and suggesting new opportunities from your Linear and Intercom data.

Productlane changelog

Collaborative editor & commenting